Confirmed Sales Customer
"Confirmed Sales Customer" means that this Customer has been verified as having purchased a vehicle from Ciocca Volkswagen.
Confirmed Service Customer
"Confirmed Service Customer" means that this Customer has been verified as having serviced their vehicle at Ciocca Volkswagen.
Apr 28, 2015
Posted 999 days ago
Overall the quality of service is...
Overall the quality of service is excellent, though there could be some improvements. Having all of the information up front prior to having service performed would be great, as would an estimate of the amount of time that will be required. The service department is great but parts is lacking on information / customer relations a bit when it comes to answering questions. Finally, everything there is a bit pricey but I suppose that's what one should expect when going to a dealer.