Confirmed Sales Customer
"Confirmed Sales Customer" means that this Customer has been verified as having purchased a vehicle from Ciocca Volkswagen.
Confirmed Service Customer
"Confirmed Service Customer" means that this Customer has been verified as having serviced their vehicle at Ciocca Volkswagen.
May 19, 2017
Posted 247 days ago
I bought my beetle at ciocca ford but...
I bought my beetle at Ciocca ford but whenever they would work on the car they would only make it worse/take forever since they are not licensed to work on VW's. I once got a rental for two days because they couldn't figure out how to change a lightbulb. I came to Ciocca Volkswagen because I was tired of dealing with the people who sold me my car (who should NOT be selling VW's if they know nothing about VW's) and I had a wonderful experience. Ciocca VW was kind and had no problem with all the little extra things I asked them to check on my car. They took care of it in a timely manner, allowed me to use a courtesy car, and worked with my insane schedule. The only reason it's not a 10/10 is because I have a bumper to bumper warranty but was told it doesn't cover my headlight cage which was the main reason I came in. Overall it was a great experience and I'll be back again.