Sales: (610) 797-6330 | Service: (610) 797-6330 | Parts: (610) 791-4177
Reviews > Melissa S.

Posted 247 days ago

Confirmed Service Customer

I bought my beetle at ciocca ford but...

Fleetwood, PA

I bought my beetle at Ciocca ford but whenever they would work on the car they would only make it worse/take forever since they are not licensed to work on VW's. I once got a rental for two days because they couldn't figure out how to change a lightbulb. I came to Ciocca Volkswagen because I was tired of dealing with the people who sold me my car (who should NOT be selling VW's if they know nothing about VW's) and I had a wonderful experience. Ciocca VW was kind and had no problem with all the little extra things I asked them to check on my car. They took care of it in a timely manner, allowed me to use a courtesy car, and worked with my insane schedule. The only reason it's not a 10/10 is because I have a bumper to bumper warranty but was told it doesn't cover my headlight cage which was the main reason I came in. Overall it was a great experience and I'll be back again.

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