Confirmed Sales Customer
"Confirmed Sales Customer" means that this Customer has been verified as having purchased a vehicle from Ciocca Volkswagen.
Confirmed Service Customer
"Confirmed Service Customer" means that this Customer has been verified as having serviced their vehicle at Ciocca Volkswagen.
Sep 7, 2017
Posted 136 days ago
I am very happy with my service...
I am very happy with my service experience. John called me in the morning to state was my vehicle was ready to be serviced and go over my requests (I had done a night drop). I was called to let me know it was finished. My car was returned to me the same way I left it - clean. I have experienced a dirty seat or smudges from other dealerships in the past, I was extremely appreciative for the extra care.When I came to pick up my Passat, the people were friendly and happy. This may sound cliche, but I felt like they were happy I was their customer and felt like I mattered. Making the appointment was also very easy, nice female on the phone was made it super simple.Best part - the service vehicle reminder on the dash was reset when the oil was changed - that alone made my life so easyThank you!!!!!I will be returning.