Confirmed Sales Customer
"Confirmed Sales Customer" means that this Customer has been verified as having purchased a vehicle from Ciocca Volkswagen.
Confirmed Service Customer
"Confirmed Service Customer" means that this Customer has been verified as having serviced their vehicle at Ciocca Volkswagen.
Oct 30, 2015
Posted 813 days ago
I brought in henrietta, my one-year old vw...
I brought in Henrietta, my one-year old VW Beetle for annual inspection, oil change, & check into the sound my rear brakes make at times. I used Ciocca because I'd purchased my car at Gilboy who sold their VW business to you, as I understand. I am happy with the service, so glad my brakes no longer make scraping/rubbing noises.Your location is quite far from me. Staff was helpful, answered my questions, & were pleasant. They seemed to enjoy their jobs.I'm uncertain & uneasy about what my car warranty actually is since what Gilboy put in place for me is not honored at your facility.