Volkswagen
Sales: (610) 797-6330 | Service: (610) 797-6330 | Parts: (610) 791-4177
Reviews > Ruth W.

Posted 649 days ago

Confirmed Service Customer

The driver's window made noises when...

Bath, PA

The driver's window made noises when almost down and when almost up, and jerked half-way up. The problem was easily located and was covered by warranty. A transmission recall was on the work order. Doing that work made a tremendous difference in how Henrietta handles. She shifts easier, the gas pedal is smoother so I am happy. I still don't understand the brake noise & why it is not covered under warranty as a replacement part. This could be due to my thick head. A loaner car was given to me until the work would be completed. That made my life much easier. I love dealing with the evening lady at pick-up. She is knowledgeable and so nice and funny. Thank you all for the assessments and work to keep Henrietta in top shape. Ruth Werkheiser

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