Confirmed Sales Customer
"Confirmed Sales Customer" means that this Customer has been verified as having purchased a vehicle from Ciocca Volkswagen.
Confirmed Service Customer
"Confirmed Service Customer" means that this Customer has been verified as having serviced their vehicle at Ciocca Volkswagen.
Dec 29, 2017
Posted 23 days ago
I have no complaints. Everyone at the...
I have no complaints. Everyone at the dealership has always been fine. I do have a suggestion/warning. Let begin with what i am accustomed to. My wife has an audi q5. When we go to have that car serviced the clientele are generally upscale yuppy people. Very nicely dressed. Why is this important? I have received loaner cars from the audi dealer. They are imaculant. As they should be, because no way in hell would they tolerate a filthy loaner. Their clothes are expensive, and are dry cleaned for work etc. You get the picture. So this is how this is important to "your" dealership. The car i was given was pretty filthy. If i had a suit, or nicer clothes on i would have been upset. It was very cold out, and maybe the wash bay was closed. I can get past it, but i know others may not be able to. So, it's just a friendly "heads up", your loaner car is filthy. Please view this information as it is intended. As a friendly, letting you know way. Your loaner needs attention.