Confirmed Sales Customer
"Confirmed Sales Customer" means that this Customer has been verified as having purchased a vehicle from Ciocca Volkswagen.
Confirmed Service Customer
"Confirmed Service Customer" means that this Customer has been verified as having serviced their vehicle at Ciocca Volkswagen.
Nov 21, 2017
Posted 57 days ago
I brought my 2015 golf tdi in for a second...
I brought my 2015 Golf TDI in for a second time. This time, the service department replaced a trim piece which they had broken. However, they replaced it with the incorrect piece that does not match the interior color of my car. They did not tell me about it. I realized it was the wrong piece upon getting in the car. I had to call and complain.