Volkswagen
Sales: (610) 797-6330 | Service: (610) 797-6330 | Parts: (610) 791-4177
Reviews > Jesse O.

Posted 57 days ago

Confirmed Service Customer

I brought my 2015 golf tdi in for a second...

Lower Burrell, PA

I brought my 2015 Golf TDI in for a second time. This time, the service department replaced a trim piece which they had broken. However, they replaced it with the incorrect piece that does not match the interior color of my car. They did not tell me about it. I realized it was the wrong piece upon getting in the car. I had to call and complain.

Business Response
Thank you for bring this to our attention. I'll be sure to allow our Service Manager review this situation.
Nov 21, 2017 
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