Confirmed Sales Customer
"Confirmed Sales Customer" means that this Customer has been verified as having purchased a vehicle from Ciocca Volkswagen.
Confirmed Service Customer
"Confirmed Service Customer" means that this Customer has been verified as having serviced their vehicle at Ciocca Volkswagen.
Nov 30, 2016
Posted 416 days ago
Brought my 2015 gti for service because...
Brought my 2015 GTI for service because coolant lite on. Got seen promptly, but needed parts. (This was on a Saturday). Gave me loaner (and I mean "gave", I was not charged for it, THANK YOU!!) and sent me on my way. I was told it would be done by Tuesday, and it was. You also fixed my recall, which I appreciated. I had to go out to the shop to get some things out of my car, and the mechanic was nice enough to show me what was going on. I dealt with Sierra up front, who was also very nice, and kept me up to date. THANKS, CIOCCA!!!