Volkswagen
Sales: (610) 797-6330 | Service: (610) 797-6330 | Parts: (610) 791-4177
Reviews > Andrew L.

Posted 142 days ago

Confirmed Sales Customer

I was seeking a new vw alltrack, and i had...

New Tripoli, PA

I was seeking a new VW Alltrack, and I had more than a few wants when picking the vehicle. For instance, I wanted a manual transmission, heated seats, and a sun roof above all else. My salesman Norberto and the rest of the Ciocca VW team went out of their way to locate and put me in my dream car. From initial contact to signing the financing documents, the process was painless. The fit/finish of the automobile is immaculate, and the driving/handling is phenomenal. My only complaint was that I was charged a $300 fee to transport the vehicle I wanted from an out of state VW dealer. I counter offered with the possibility of splitting this fee, but it was denied. I firmly believe that such a charge should never be passed on to the customer, and that VW (as a company, not just the dealership) should cover such costs as part of the customer satisfaction process. That being said, I feel as though I was (in the end) given a great deal and could not be happier with my experience. I would most certainly recommend the Ciocca VW delearship and the VW brand to all.

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