Welcome to Our Service Center in Allentown, PA


Why Service Your Volkswagen Here At Ciocca Volkswagen of Allentown

At Ciocca Volkswagen of Allentown, we don't see any lineup coming close to the reliability and functionality of Volkswagen models. Our dealership team works hard to provide you with a level of care that puts your needs first, whether it comes from our sales team or our helpful service staff. Whether you need replacement tires or are having issues with your engine performance, our certified technicians take care of your Volkswagen and help you get back on the road quickly. Contact our service team today, and we can set you up with your next appointment and show you service specials that apply to your current needs!

Complimentary Video Multipoint Inspections

 

At Ciocca, we believe in transparency and communication, that's why we offer complimentary Video Multipoint Inspections during every service visit. This tool provides a video walkaround of your vehicle, assessing its current state and suggesting any preventative maintenance needed.

 
Mark Robbins
Service Manager
mrobbins@cioccadealerships.com
 
 
John Middlecamp
Service Advisor
jmiddlecamp@cioccadealerships.com
 
 
Monica Bojt
Service Advisor
mbojt@cioccadealerships.com
 
 
Scott Peters
Service Advisor
speters@cioccadealerships.com
 

Volkswagen Certified Technicians

Your vehicle requires a special level of care that most local mechanics aren't able to provide. Luckily, Volkswagen drivers around Allentown can support your maintenance and repair needs. Our service technicians undergo rigorous training and certification directly from Volkswagen, allowing us to stay on top of current lineup needs and how to service them. We'll offer quick and convenient service, efficiently catering to your car's needs for in-depth repairs and routine maintenance check-ups. You can count on us to be there when you need us.

STATE-OF-THE-ART BAYS

COMPLIMENTARY REFRESHMENTS

EXPERT STAFF

Genuine Volkswagen Parts

If your vehicle needs replacement parts, you shouldn't settle for generic options known to fail sooner and can cause damage to your vehicle due to a poor fit. Whether you need a new oil filter for your engine or want to replace the worn-down battery under the hood, our team can set you up with genuine Volkswagen replacement parts that guarantee they'll work properly. We don't want you to settle for aftermarket parts. Our parts team can even find you parts you need to install a new filter yourself - we'll ensure you get what you're looking for when you work with Ciocca Volkswagen of Allentown.

Common Services & Routine Maintenance


No matter what vehicle service you want with your Volkswagen model, our service team can give you a hand. Whether you need a simple oil change or find your engine requires in-depth repairs to restore its functionality, our service experts can help. While knowing when you need service isn't always straightforward for some drivers, our technicians won't leave you hanging - we'll keep you in the know about common maintenance needs and how our team will address them. Let us take care of your vehicle today!

Brakes:

Your brakes function as the most important safety feature available to your commute. Without routine check-ups and inspections, your brakes can start to lose functionality, making it difficult to stop safely and quickly. From brake pads to rotors, our Volkswagen experts can help you schedule an appointment for replacement.


Battery:

There's no bigger frustration than the inability to start your vehicle, especially when the conditions are cold and you want to warm up. A dead battery can present several challenges, from flickering headlights to trouble starting your car. We recommend routine battery inspections to determine if replacement is necessary.

Windshield Wipers:

  If you notice your windshield wipers starting to stutter across the windshield or are leaving streaks, you may be due for replacement. Our team offers a full range of options for all Volkswagen vehicles, and we can even provide you with genuine winter replacements to counteract the colder months.


Air Filters:

  From protecting your engine to your car's interior, air filters work hard to foster a safe and comfortable driving experience. A simple service appointment with our team is all we need to replace your air filters when worn out

Recommended Service Schedule

Level 2

Every 5,000 Miles

  • Change oil, filter and drain plug gasket
  • Check and top off fluids
  • Inspect visible belts & adjust as needed
  • Inspect exhaust system
  • Inspect lights, switches, and horn
  • Lube door locks and hinges
  • Check battery condition
  • Check tie rod ends and axel boots
  • Rotate tires, wheels & adjust tire pressure
  • Inspect cooling system
  • Inspect front and rear brakes
  • Inspect brake lines and hoses
  • Inspect wiper and washer system
  • Check for outstanding recalls
  • Road test


  • Additional Recommended Services

  • 4 Wheel alignment
  • Power steering service
  • Transmission Service
  • Cooling System Service
  • Fuel injector system
  • Throttle body service
  • Air conditioning service
  • Level 3

    Every 15,000 Miles

  • Change oil, filter, and drain plug gasket
  • Check and top off fluids
  • Install Castle premium edging protection
  • Inspect visible belts & adjust as needed
  • Inspect exhaust system
  • Inspect lights, switches, and horn
  • Lube door locks and hinges
  • Check battery condition
  • Check tie rod ends and axel boots
  • Inspect steering and suspension
  • Rotate tires, wheels & adjust tire pressure
  • Inspect emission control system
  • Inspect cooling system
  • Inspect front and rear brakes
  • Inspect and adjust parking brake
  • Inspect brake lines and hoses
  • Inspect fuel system and lines
  • Inspect wiper and washer system
  • Service battery as needed
  • Inspect air coolant system
  • Replace engine air filter
  • Replace cabin air filter
  • Install Castle fuel system cleaner
  • Inspect clutch fluid
  • Check for outstanding recalls
  • Road test
  • Level 4

    Every 30,000 Miles

  • Change oil, filter, and drain plug gasket
  • Top off fluids
  • Inspect visible belts & adjust as needed
  • Inspect exhaust system
  • Install Castle premium engine protection
  • Inspect lights, switches, and horn
  • Lube door locks and hinges
  • Check battery condition
  • Check tie rod ends and axel boots
  • Inspect steering and suspension
  • Adjust tire pressure
  • Inspect emission control system
  • Inspect cooling system
  • Inspect front and rear brakes
  • Inspect and adjust parking brake
  • Inspect brake lines and hoses
  • Inspect fuel system and lines
  • Inspect wiper and washer system
  • Inspect wheel bearings
  • Inspect vacuum hoses
  • Inspect crankcase ventilation system
  • Set engine to factory specs
  • Service battery as needed
  • Inspect air coolant system
  • Replace transmission fluid
  • Replace differential fluids
  • Replace PCV valve
  • Replace spark plugs
  • Replace engine drive belts
    (Every 60k miles)
  • Replace brake fluid
  • Replace fuel filter (2003 models & older)
  • Replace transmission fluid
  • Replace coolant/anti-freeze - add conditioner (every 60k miles)
  • Replace engine air filter
  • Replace cabin air filter
  • Install Castle fuel system cleaner
  • Inspect clutch fluid
  • Check for outstanding recalls
  • Road test
  • Our Service Specials

    We're sorry, we do not currently have any specials published. Please check back soon or contact us for more information.


    Schedule Service

    Enjoy Expert Service Today with Ciocca Volkswagen of Allentown

    We don't take chances regarding your vehicle. We provide excellent customer service and repair help when you need it most, and we offer many of our service specials to help you save on important maintenance requirements. Contact us today to schedule your appointment and see what our team can offer your Volkswagen vehicle!

    The Ciocca Promise


    At Ciocca Volkswagen of State College, we aren't just a dealership that provides you with a service and sends you on your way. We employ highly-trained service technicians to ensure you get the best maintenance plan for your vehicle, but we're more than that. We can also offer a range of benefits and complementary services with the Ciocca Promise. Let us show you what else we can do today!

    • 10% OFF Transmission Service
    • 10% OFF Full Vehicle Detail
    • 10% OFF Any Accessory Purchase from our Parts Department
    • 3 YEARS Collision Deductible Payment for all vehicles in your household* 
    • 12 MONTH/15,000 MILE Tire and Wheel Protection*
    • 1 YEAR Key Fob Replacement* 
    • 12 MONTH/15,000 MILE Paintless Dent Repair*
    • 3 YEAR / 36,000 MILE Extended Repair Order Warranty*

    Volkswagen Advanced Repairs

    Staying on top of regular maintenance, like tire replacement or oil changes, can ensure a healthy vehicle for many years. However, the frequency of how often you drive and the conditions you deal with can lead to wear and tear for your engine, suspension, and transmission. When you need advanced repair work to cover one of the important systems, our Volkswagen service team has the answer. Our team receives factory training and certification directly from the manufacturer. Whether addressing issues with the 4MOTION® all-wheel drive system or the hardy engine, we're ready to take on any challenge. Contact us today to schedule your advanced repair appointment.



    1. Ciocca Volkswagen of Allentown

      1346 Lehigh Street
      Allentown, PA 18103

      • Sales: (610) 600-1779
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    Get in Touch

    • Contact our Service Department at: (610) 600-1779
    • Monday7:30AM-5:00PM
    • Tuesday7:30AM-5:00PM
    • Wednesday7:30AM-5:00PM
    • Thursday7:30AM-5:00PM
    • Friday7:30AM-5:00PM
    • Saturday8:00AM-4:00PM
    • SundayClosed