Average Score (274 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

274 Ratings

4.6 Average

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  • Miguel O.09-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Excellent services, kind and special people.

  • David H.09-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Jennifer S.09-07-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Alley Bohal was an outstanding help and gave me updates about my car and when my car would be ready without having to ask. Luis is fast and efficient. Overall, a very pleasant experience. Alley was a pleasure to deal with.

  • John D.09-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    little slow on my payoff to Honda

  • Joseph S.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    They completed the service needed in a timely manner with zero problems.

  • Paula H.09-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Edward D.08-30-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    I’ve purchased 3 vehicles from this dealer and had them maintained at the service center. Always prompt and excellent customer service!

  • Virginia W.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Harry J.08-28-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    In my 65 years of living I have never been to a dealership with the most unprofessional sales manager and the con man finance manager. Jim and Peter are the most unprofessional people I have ever dealt with

  • Donald Y.08-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I was having issues with my car and brought it in to VW. It was checked out and they could not find anything wrong, they even asked if they could keep it one more day to see if the issue would present itself, unfortunately it did not. But they did a thorough job.