Average Score (251 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.6 Average

Models
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  • Casey Z.10-07-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • David W.09-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Alexis J.09-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I recently brought my vehicle in for the 100K miles maintenance, and I want to highlight the excellent service I received from Monica. She was extremely helpful throughout the entire process—clear in her explanations, attentive to my concerns, and very professional. Her friendly and supportive attitude made the experience smooth and stress-free. I truly appreciate her assistance and highly recommend her to anyone in need of outstanding customer service.

  • Rihanna J.09-27-2025

    TYPE:ServiceMODEL:ArteonYEAR:2020

    incompetent techs. misdiagnosis. waste of time and money taking a car to them for ANY sort of maintenance and diagnosis.

  • Robert L.09-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    The tech was more than helpful

  • Robert G.09-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Ruth S.09-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Anne W.09-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service all the time!

  • Florin N.09-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Myles W.09-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great Experience