Average Score (251 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.6 Average

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  • Robert K.03-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Jennifer F.03-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Shenghong Y.03-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Richard H.03-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Customer service rep..Alley was awesome very helpful and friendly..waiting area comfortable and very clean..

  • Jonas A.03-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Monica and her team are top notch in the business. Since the moment the appointment is set to the moment to drive the car away it’s an amazing experience. Service scheduled goes well and customer is informed throughout the process of every step. They really go out of their way to make the customer feel comfortably. Me and my wife are super happy with that location and with Monica and her team!

  • Joseph P.03-19-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Courtney was very friendly and very knowledgeable answering all our questions. Was very pleased

  • Tina W.03-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Friendly staff and transportation

  • Azhar S.03-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Lanisha H.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I love the video update on your vehicle to let you know what is going on with it.

  • Dane T.03-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    You need to learn how to practice honesty. Your staff consistently lie about ordering a rear headrest. At this service I was lied to my face.