Average Score (251 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.6 Average

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  • Edward D.03-16-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Leslie H.03-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Christina C.03-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Michael C.03-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Vehicle was sent for repair and in the last two months the car has been at the dealership at least over 14 days. Nothing against the people working their they are trying.

  • Tina B.03-03-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Forrest W.03-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Excellent customer service staff

  • Vincent W.03-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Gerald S.03-01-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

  • Joan B.02-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Service is superior from booking an appointment, the way you’re treated at the service desk, keeping you updated about the work being done. It’s also great that they tell you upfront what the cost will be.

  • Jamie G.02-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Excellent service