TYPE:ServiceMODEL:JettaYEAR:2024
Average Score (251 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:BeetleYEAR:2018
The service advisor was helpful and polite. We were happy with the work done.
TYPE:ServiceMODEL:JettaYEAR:2021
Considering car care is kind of annoying, it is the least annoying place I have ever been while waiting.
TYPE:ServiceMODEL:TiguanYEAR:2021
Your customer service is very poor. They argue with customers instead of treating them with respect
TYPE:ServiceMODEL:Golf AlltrackYEAR:2018
Monica is terrific. Knowledgeable and helpful.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Monica and the techs at Ciocca Volkswagen always take good care of me and my car.
TYPE:ServiceMODEL:Jetta GLIYEAR:2020
Great experience with Kayla. She took the time to answer all my questions and gave me the info in hard copy.
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
Monica and staff were wonderful, however after having my car there two times waiting hours for it and then having it there over a week for the same issue.. to drive away and not have the issue resolved, I am not happy with Volkswagen in general.
TYPE:ServiceMODEL:AtlasYEAR:2024