Average Score (251 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.6 Average

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  • Mary S.01-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Suzette G.01-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent sales staff and "finance employees". I came in with a price in mind and we were able to achieve that goal.

  • Philip G.01-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Staff was exceptionally friendly and treated me with respect

  • Richard K.01-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Joseph F.12-31-2024

    TYPE:ServiceMODEL:ArteonYEAR:2022

    Ciocca VW Service staff works to get my 2022 VW RD on service correctly every time and they're always cheerful about it too.

  • Joseph S.12-28-2024

    TYPE:ServiceMODEL:PassatYEAR:2019

  • Melissa A.12-25-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Problem is not fixed

  • David L.12-24-2024

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    I was able to buy the car I wanted with ease. This time, I was able to buy the exact car I wanted. My sales rep made everything easy to understand.

  • Janine F.12-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    EVERY PERSON was attentive and spoke to me face to face...full attention to engaging with me.

  • Jason G.12-23-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The service department at Ciocca, especially Monica, really came through for me. A pothole irreparably damaged two tires and they were able to locate two OEM tires (of different sizes), and get them mounted and balanced in the same day. This was totally unexpected. I'm grateful for the quick service!