Average Score (251 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.6 Average

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  • Christopher B.12-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Wendy C.12-13-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Anthony D.12-08-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Atlas died mid drive due to #5 fuel injector staying open and flooding engine. Service girl was rude when I called, she gave me rude looks and attitude when I had the vehicle towed in and when I said I needed the car fixed plus oil change and inspection. Cat never got either of those, no one actually called to explain what was wrong, I just received a video in email. Then the car took almost 4 days to get serviced and returned to me, where I received ok service from the girl who just gave me my keys.

  • Gzim D.12-08-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Brenda F.12-06-2024

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    I love the ID buzz, but I still can’t use the app or the Wi-Fi because it says it’s not available for the buzz. Which to me I would want that experience with this car since it’s so innovatively advertised.

  • Cynthia L.12-06-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Ashley P.12-06-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Tamria K.11-29-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Was a great 1st time experience. Everyone was knowledgeable and courteous

  • Pedro P.11-28-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I have nothing to say, very good service.

  • Emily S.11-28-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    The VW service team knows best