TYPE:ServiceMODEL:PassatYEAR:2019
Average Score (251 reviews):4.6
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2023
Customer representative was easy to work with and kind throughout the process. She guided me through tire pressure settings after the pressure was not set by service team during inspection and tire rotation. I am providing a 4 star for the error in service and also that I had to call back the next day because no one returned my call after I left a voice mail.
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2023
Everyone working was excellent to interact with. The entire process was easy and quick.
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:TiguanYEAR:2018
The staff is very polite, courteous and extremely knowledgeable. My advisor takes the time to clearly explain all work to be performed and always provides the cost associated with it prior to beginning.
TYPE:ServiceMODEL:TiguanYEAR:2021
I was taken care of as soon as I walked in. Monica went over all the items I wanted done, explained the cost, etc. The waiting room was clean and there were chairs I was able to sit in.
TYPE:ServiceMODEL:JettaYEAR:2024