Average Score (251 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.6 Average

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  • Mark V.11-11-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    My dealings with this dealership lying about the state of tires in a pre sale inspection and then 5 months later we having my tires listed as dangerous has left me speechless. Volkswagen's reluctance to do anything regarding their failures on this matter have left me with no choice but to take to Facebook Yelp and Google reviews. Implant to have all my family abstain for this dealership. That being said, Kayla at the front desk was wonderful and none of this should be attributed to her. Once again, my faith in dealerships customer satisfaction has been brought right back down. Great job!!

  • Paul F.11-11-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everyone is pleasant. Services were performed thoroughly and efficiently.

  • Lauren F.11-11-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Grace S.11-07-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Eileen D.11-05-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Shameika M.11-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Antonio S.10-30-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Antonietee H.10-28-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Jonathan C.10-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great atmosphere and tone of voice when explaining everything. Gave me time to review all documents and provided timely updates.

  • John C.10-27-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023