Average Score (251 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.6 Average

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  • Brenda C.08-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Melissa W.08-06-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Service process is easy. Waiting room with lots of seating and options to help pass the time waiting. Good communication from staff about updates on my car.

  • Deana B.08-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Peter and Eli were very helpful and professional.

  • Lukas B.08-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Monica was absolutely fantastic! 10/10

  • Joseph S.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Heather Z.08-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Moises B.07-31-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

  • Philip G.07-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Staff was kind, honest and very helpful.

  • Rene H.07-28-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    Communication with service rep was awful. The fact that there was communication and the service rep made up their own conclusion is crazy

  • Tina B.07-23-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019